CTC CIM Suites Installation and Configuration
February 28, 2024 http://www.ctcsoftware.com Page 7 of 35
Purchased Cloud Shared Licenses
Cloud shared licensing allows multiple users to share licenses. For example, if you have 20 users but only a maximum of
5 of those 20 need to use the software at the same time, you may choose to purchase only 5 cloud shared licenses.
Any Internet connection is required to use cloud shared licenses.
Only the maximum number of licenses purchased for a software product can be in use at the same time by different
users on different computers. When one extra user tries to run the software, they are informed that no licenses are
available, and they will have to try to run the software again later after another user has closed all the tools for a
product (suite) and the other user’s license is then automatically returned to the cloud license server.
A user never uses up more than one license for a product while on a single computer. For example, if the user has Civil
3D 2023 running and starts a premium tool that gets a license for “CIM Project Suite” from the license server, and while
that tool is running they start up another Civil 3D session on that same computer – even for a different version of Civil
3D – and launch another premium tool from the same suite, only 1 license will still be considered in use by that user.
The license is not returned to the server until all instances of the premium tools from that suite have been shut down for
all instances of Civil 3D that are running on that computer for that user.
If, however, the user leaves the tool running which has checked out a license and they go to another computer and start
up another licensed tool for the same product, then another license will be retrieved on that second computer, and the
user will then be consuming two licenses. So licenses are specific to the combination of user, computer and CTC
product.
If the administrator allows it, a user may “borrow” a license from the CTC cloud server for a fixed number of days. When
a license is borrowed, it is temporarily locked to the computer of the user that borrowed the license. This allows that
user to use the software when not connected to the Internet, which can be useful, for example, if they are leaving to go
on a business trip. However, it also temporarily removes one of the available floating licenses for all the remaining users
to share.
The license will automatically be available again on the CTC cloud server even if the user who borrowed it doesn’t
connect to the CTC cloud server after the period in which it was borrowed comes to an end. The license will also stop
working on their workstation after the period in which it was borrowed comes to an end, even if they don’t connect to
the license server via an Internet connection.
IMPORTANT: A borrowed license CAN NOT be forcibly returned to the CTC cloud server. It will be automatically
available on the CTC cloud server when the borrow time has expired, or when the user who borrowed it connects to the
CTC cloud server and manually returns the borrowed license from their computer early.
CTC provides the license management in CTC’s cloud, and you can manage your license usage from the CTC portal. For
example, you control who is allowed to use each product (suite), you can see who is currently using licenses, and you
can even revoke a non-borrowed license from a user. This can be useful if another user urgently needs a license. You
can also see who has borrowed a license, and when that borrowed license will expire. This is explained in the next
section.
Managing Cloud Shared Licenses
CTC Products can be managed in the CTC Software portal (https://ctcsoftware.com/portal/licensing). All of the licenses
owned by the organization will be listed under the ‘Licensing’ tab. A minimum role of either Organization Admin or
License Admin must be assigned to anyone who will be managing licenses for the organization.